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Terms & Conditions

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1. Introduction Welcome to Zehtu! These Terms & Conditions govern your use of our website, services, and educational programs. By using Zehtu, you agree to comply with these terms. If you do not agree, please refrain from using our services.

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2. Services Provided Zehtu offers online English language tutoring through interactive classes. We use tools such as ClassDojo, Lumio, and Zoom to enhance learning.

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3. User Accounts

  • Parents or legal guardians must create accounts for students under 18.

  • Users must provide accurate and up-to-date information.

  • Zehtu reserves the right to suspend accounts for misuse or violations of these terms.

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4. Payments & Subscriptions

  • Payments are processed securely via our website.

  • Subscription plans grant access to a set number of classes per month.

  • Failure to make timely payments may result in suspension of services.

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5. Cancellations & Refunds

  • Cancellations must be made at least 24 hours before a scheduled class.

  • Refunds are subject to our Refund Policy.

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6. Code of Conduct

  • Students and parents must engage respectfully with instructors and other students.

  • Any form of harassment, abuse, or inappropriate behavior will not be tolerated.

  • Zehtu reserves the right to remove users who violate this policy.

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7. Privacy & Data Protection

  • Zehtu collects user data in accordance with our Privacy Policy.

  • We do not share personal information without consent, except where required by law.

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8. Child Safety

  • Zehtu prioritizes a safe online learning environment.

  • Parents/guardians are encouraged to monitor their child’s participation.

  • Our tutors are trained in online safety protocols.

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9. Liability Disclaimer

  • Zehtu is not responsible for technical issues, third-party service disruptions, or user actions.

  • We provide our services "as is" and do not guarantee specific learning outcomes.

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10. Changes to Terms

  • Zehtu may update these terms as needed.

  • Continued use of Zehtu services constitutes agreement to any modifications.

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For questions or concerns, please contact us at info@z2htutoring.com.

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